If you have finished a presentation but it is not showing as "Completed," it is usually due to a temporary connection timeout or a specific setting within the presentation player that needs to be triggered.
Quick Fix
- Check the Final Slides: Ensure you have viewed the very last slide and clicked any internal Exit or Finish buttons.
- Refresh: Sometimes simply refreshing the page and re-watching the final few seconds triggers the completion.
We Are Here to Help
If the steps above don't resolve the issue, please reach out to our support team. We will take a look at the technical settings for your specific session to ensure everything is communicating correctly.
Contact Us and include the following details:
- Course Name
- Presentation Title
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