It is common for state-level recertification bodies to require specific details on a certificate of completion to validate Continuing Education (CE) credits. If your certificate is missing these details, follow the steps below.
1. Verify Course Requirements
Before reaching out for support, ensure that the course you completed is officially eligible for credit hours. Some introductory or "audit-only" modules may provide a certificate of completion without assigned CE units.
2. Standard Certificate Details
A valid NASFM training certificate should typically include:
- Your full name and date of completion.
- The specific course title (e.g., Evaluating Fire Risk in Existing Buildings).
- The number of instructional hours or credits earned.
3. How to Request an Updated Certificate
If your certificate does not display the expected hours or you require a formal Lesson Plan to validate the curriculum for your department, please contact the program administrators directly.
While technical support handles login and platform issues, credit validation is managed by the National Association of State Fire Marshals (NASFM).
- Use the NASFM Contact Page to reach the training division.
4. Information to Include in Your Request
To expedite your request, please provide the following details in your email:
- Full Name and Department.
- Course Title and Date of Completion.
- Specific Requirement: Mention if you need the credit hours added to the certificate or a separate curriculum document for state recertification.
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